Privacy Policy

Juliana Aponte provides this privacy policy through the website www.juliaponte.com with the purpose of informing you in detail about how we process your personal data and protect your privacy and the information you provide us. In the event of future modifications to this policy, we will communicate them through the website or other means so that you can be aware of the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you of the following:

Data Controller

Identification: Juliana Aponte Carmona

VAT Number (NIF): Y6717578M

Address: Carrer de Casp 37, 08010-Barcelona, Provincia de Barcelona, España

Email: contacto@juliaponte.com

Website: www.juliaponte.com

 

For what purpose do we process your personal data?

Juliana Aponte collects and processes your personal information in general to manage the relationship we have with you. The main identified purposes are:

–           Management and contracting of products and services offered by our company.

–           Handle requests for information, suggestions, and complaints that you may submit.

–          Management and publication of blog comments.

–           Keep you informed about events, offers, products, and services that may be of interest to you through various communication channels, provided that you have given your consent

–           Management of the commercial relationship with our suppliers.

 

How do we collect your information?

We collect your personal information through various means:

  • Contact Form: To send information about the consultation made (name, surname, and email), obtaining the corresponding authorization through the pre-contractual relationship of the parties.
  • Subscription Form: To send newsletters and commercial communications of promotions and/or advertising from the Website (name and email), obtaining the corresponding authorization through the consent of the data subject.
  • Comment Submission Forms on the Blog: To manage and publish comments, publicly, on the website (name and email), obtaining the corresponding authorization through the consent of the data subject.
  • Service Information or Communication Form for more information in the provision of services: To maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service offered, obtaining the corresponding authorization through the contractual relationship between the parties.

 

You will always be informed at the time of collection through informative clauses about the data controller, the purpose, and the legal basis of the processing, the recipients of the data, and the retention period of your information, as well as how you can exercise the rights that assist you in data protection matters.

In general, the personal information we process is limited to identifying data (name and surname, address, ID, telephone, and email), contracted services, and payment and billing data.

Juliana Aponte uses social networks, and this is another way to reach you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so we recommend that you consult them before using them to confirm that you agree with how your information is collected, processed, and shared.

Also, this website collects cookies, which you can check at the following link: cookie policy

 

User Responsibility

By providing us with your data through electronic channels, the user guarantees that they are over 14 years old and that the data provided to Juliana Aponte is true, accurate, complete, and up-to-date. In this regard, the user confirms that they are responsible for the truthfulness of the communicated data and that they will keep this information properly updated to reflect their real situation, taking responsibility for false and inaccurate data that they may provide, as well as for the direct or indirect damages that may arise.

 

How long do we keep your information?

We will only keep your information for the period necessary to fulfill the purpose for which it was collected, comply with the legal obligations imposed on us, and address any responsibilities that may arise from the fulfillment of the purpose for which the data was collected.

If at any time we have collected your data to address you as a potential user of our services or to respond to an information request made by you, such data will be retained for a maximum of 6 months from its collection, being deleted after that period if a contractual relationship has not been formalized or when requested.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or until you exercise your right to deletion and/or limitation of processing, in which case, the information will be blocked without being used beyond its conservation, as long as it may be necessary for the exercise or defense of claims or some type of responsibility that needs to be addressed.

 

To whom do we disclose your data?

In general, we do not share your personal information, except for those assignments that we must make based on imposed legal obligations.

Although it is not a transfer of data, to provide you with the requested service, it may be that third-party companies acting as our suppliers access your information to carry out the service we have contracted them for. These processors access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.

 

  • SoftLayer, Inc: ILocated in the United States, it provides web hosting services. You can check the privacy policy and other legal aspects of this company at the following link: https://orders.cloud.ibm.com/privacy-agreement

 

  • Google LLC: Located at 1600 Amphitheatre Parkway, 94043, Mountain View (California), United States, it provides services such as measurement services, surveys, and email services. They have adopted EU-approved standard data processing clauses that can be consulted at https://cloud.google.com/security/gdpr/resource-center. You can check the privacy policy and other legal aspects of this company at the following link: https://www.google.com/intl/es/policies/privacy/

 

  • Mailerlite: Used to automate commercial information newsletters and send advertising of products and/or services offered on the website to the email of the data subject. Located in Vilnius, Lithuania. For more information, visit: https://www.mailerlite.com/es/politica-de-privacidad

 

  • Zoho Corporation: Located in California 4141 Hacienda Drive, Pleasanton, CA 94588, USA, United States, it provides email services. You can check the privacy policy and other legal aspects of this company at the following link: https://www.zoho.com/privacy.html

 

Likewise, your personal information will be available to Public Administrations, Judges, and Courts, to address possible responsibilities arising from the processing.

 

International Data Transfers

With our providers, we have agreed that, for the provision of the contracted service, they use servers located in the EEA. If, in the future, we need to use servers located outside the EU territory, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, ensuring that adequate guarantees exist.

 

 

What are your rights regarding the processing of your data and how can you exercise them?

Data protection regulations allow you to exercise your rights of access, rectification, deletion, and portability of data, as well as opposition and limitation to its processing, and not to be subject to decisions based solely on automated processing of your data when applicable.

These rights are characterized by the following:

–           Their exercise is free, except in cases where the requests are manifestly unfounded or excessive (e.g., repetitive nature), in which case Juliana Aponte may charge a fee proportional to the administrative costs incurred or refuse to act.

–           You can exercise the rights directly or through your legal representative or volunteer.

–           We must respond to your request within one month, although, given the complexity and number of requests, the period may be extended for another two months.

–           We are obliged to inform you about the means to exercise these rights, which must be accessible and without denying you the exercise of the right for the sole reason of opting for another means. If the request is made electronically, the information will be provided by electronic means when possible unless you request otherwise.

–           If we do not comply with the request, you will be informed, at the latest within one month, of the reasons for not acting and the possibility of filing a complaint with a Control Authority.

To facilitate your exercise, we provide you with the links to the request form for each of the rights:

Access Right Exercise Form

Rectification Right Exercise Form

Opposition Right Exercise Form

Deletion Right Exercise Form (“Right to be Forgotten”)

Limitation of Processing Right Exercise Form

Portability Right Exercise Form

Exercise Form not to be subject to automated individual decisions

 

To exercise your rights, we make the following means available to you:

  1. By written and signed request addressed to Juliana Aponte Carmona, Carrer de Casp 37, 08010-Barcelona, Province of Barcelona, Spain Ref. Exercise of LOPD Rights.
  2. By sending the scanned and signed form to the email address contacto@juliaponte.com, indicating in the subject Exercise of LOPD Rights.

In both cases, you must prove your identity by attaching a photocopy or, if applicable, a scanned copy of your ID or equivalent document to verify that we only respond to the data subject or their legal representative, and in this case, you must provide a document proving your representation.

Also, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you can file a complaint with the national control authority, addressing this to the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

 

How do we protect your information?

We are committed to protecting your personal information.

We use reasonably reliable and effective physical, organizational, and technological measures, controls, and procedures aimed at preserving the integrity and security of your data and ensuring your privacy.

In addition, all personnel with access to personal data have been trained and are aware of their obligations regarding the processing of personal data.

In the contracts we sign with our providers, we include clauses requiring them to maintain the duty of secrecy regarding personal data to which they have had access as a result of the order, as well as to implement the necessary technical and organizational security measures to guarantee the permanent confidentiality, integrity, availability, and resilience of the systems and services for the processing of personal data.

All these security measures are periodically reviewed to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed, and there is no security system that is impenetrable. Therefore, in the event that any information subject to processing and under our control is compromised due to a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority, and, if necessary, those users who may have been affected so that they can take appropriate measures.